Shuffling forward

Just got off the phone to the DfES, I wanted to check that our papers had been sent off to the Chinese Embassy, as they said they would when I rang last week. The answer is NO, they will hopefully be sent to the Embassy this week!!

I didn't see any point asking why things are moving so slowly, even if they do give me a truthful answer (which is debatable) it won't fix the fact that our papers should have been sent last week, and weren't. I'm frustrated, but not at the 'tearing my hair out' frustrated stage. Again - what's the point?? I'd get myself all worked up and upset and our papers would still be sitting at the DfES on somebody's desk. I think I'm at the resigned, can't keep hitting my head against the brick wall, have to accept what is happening stage!!!

They couldn't even tell me how long its currently taking the Embassy to process papers, as the two people who deal with the Embassy aren't in today. The lady said they would get in touch and let me know once our papers have returned from the Embassy, just as they let us know at each stage what is happening!! Which is a joke, as they have only written to us twice, both times to point out problems with our papers!! We never even got an initial acknowledgment letter, to say they had received our papers. At least I have got it noted on our file that we want to send the dossier to the CCAA ourselves, using DHL. The sooner its out of DfES hands the better.